Privacy Policy

Introduction

This Privacy Policy explains how oraventixa.top Ltd ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at oraventixa.top or use our services. We are committed to protecting your privacy and ensuring transparency about our data practices.

Data Controller Information

The data controller for your personal information is oraventixa.top Ltd, a company registered in Malta with registration number C96587. Our registered address is Triq il-Kbira 60, Sliema SLM 6607, Malta. For any privacy-related enquiries, please contact us at [email protected] or call +356 23493836.

Data Collection

We collect personal data that you provide directly to us and information that is automatically collected when you use our website. The data we collect includes:

• Contact Information: Name, email address, phone number, and business details when you submit enquiry forms or contact us
• Communication Data: Records of your communications with us, including emails and phone calls
• Technical Data: IP address, browser type, device information, and website usage patterns
• Marketing Data: Your preferences for receiving marketing communications and your engagement with our content
• Cookie Data: Information collected through cookies and similar tracking technologies as detailed in our Cookie Policy

How We Use Your Information

We use your personal data for the following purposes, based on legitimate business interests and your consent where required:

• Service Provision: To provide marketing services, respond to enquiries, and manage client relationships
• Communication: To contact you about our services, respond to your questions, and provide customer support
• Marketing: To send you relevant marketing communications about our services (with your consent)
• Website Improvement: To analyse website usage and improve our online services
• Legal Compliance: To comply with applicable laws and regulations
• Business Operations: To manage our business operations and maintain records

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We may share your personal information with the following categories of recipients:

• Service Providers: Third-party companies that help us provide our services, such as email marketing platforms and analytics providers
• Professional Advisors: Legal, financial, and other professional advisors
• Regulatory Authorities: When required by law or to protect our legal rights
• Business Transfers: In connection with any merger, sale, or acquisition of our business

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Specifically, we retain contact information for active enquiries for up to 3 years, marketing data until you withdraw consent, and technical data for up to 2 years. When determining retention periods, we consider the nature of the data, the purposes for processing, and applicable legal requirements.

Your Rights

Under the General Data Protection Regulation (GDPR) and UK data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure data transmission, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Data Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA) for processing by our service providers. When we do so, we ensure appropriate safeguards are in place, such as adequacy decisions by the European Commission or standard contractual clauses, to protect your data in accordance with EU data protection standards.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

Complaints

If you believe that your data protection rights have been breached, you have the right to lodge a complaint with the relevant supervisory authority. In Malta, this is the Information and Data Protection Commissioner. You can also contact the supervisory authority in your country of residence or where the alleged breach occurred.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website at oraventixa.top and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Malta and the European Union, including the General Data Protection Regulation (GDPR). Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Malta.